| |
|
| FAQ's For Speedy Dialer |
- Is Speedy Dialer a Voice Modem?
- Does each Speedy Dialer have to be connected to a PC?
- Do I have to install anything on the inside of my computer?
- What operating system does it work with?
- Does it detect Busy, No Answers, Faxes, or Disconnected Numbers?
- Do I have to buy anything else to use Speedy Dialer?
- Does it work with laptop PC's?
- What type of headset does Speedy Dialer use?
- Will Speedy work with my PBX (Phone System)?
- Speedy Dialer is not a voice modem. It is a sophisticated single line device that includes a built-in telephone. Speedy Dialer allows you to place or receive calls (either live or with automated messaging), and it has the ability to recognize live answers vs. answering machines, busy signals, and disconnects. Call processing is much faster and more efficient than using voice modems or dialing by hand; therefore, you can make many more calls per hour.
- Yes, each Speedy Dialer does have to be connected to a PC. The Speedy Dialer is controlled by the software installed on the PC it is connected to.
- No, you don't have to install anything inside your PC. The Speedy Dialer is an external device that plugs either into the PC's serial port or USB port.
- If being used as an Auto Dialer it only works with Windows 2000 and Windows XP. If used as a Power Dialer it can be used with Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 and Windows XP.
- When Auto Dialing, Speedy Dialer detects Busy Signals, No Answers, Live Answers, Answering Machines, and Disconnected Numbers, but does not detect Faxes. When used as a Power Dialer, the agent makes those determinations and marks each record in the software.
- The Speedy Dialer package includes everything except a PC, telephone line, and a list of numbers to dial. We also sell PC's and telephone dialing lists.
- Yes, Speedy Dialer will work with laptops.
- Speedy Dialer uses a PC headset which is included with your Speedy Dialer kit.
- If you have analog ports on your PBX or if the PBX is a hybrid, Speedy Dialer will work with that. If you aren't sure about the type of ports your phone system has, contact your phone system vendor. If you have a digital phone system you should be able to install an analog card into the phone system to work with Speedy Dialer.
|
| FAQ's For Cheetah Power Dialer |
- What's the difference between a Power Dialer and an Auto Dialer?
- Does Cheetah work with VOIP services such as Packet 8 and Vonage?
- Can I use Cheetah on a network and share a central database?
- What format does my database have to be in to work with Cheetah?
- Does Cheetah scrub my dialing list for Do Not Call compliance?
- What operating system does Cheetah work with?
- Does it detect Busy, No Answers, Faxes, or Disconnected Numbers?
- A power dialer is used by a live agent wearing a headset, using the Speedy Dialer to make calls. An auto dialer is when pre-recorded messages are played to live answers and answering machines without the need for an agent.
- When being used with Cheetah Power Dialer software the Speedy Dialer does work with VOIP services; however, the quality and reliability will be affected by such factors as bandwidth availabilty and the overall quality of the VOIP service.
- Yes, using the included Cheetah power dialing software, you can network multiple units to a central database or contact manager. Click here to see a typical Speedy Dialer network scenario for power dialing.
- Access, Paradox, dBaseIII, dBaseIV, dBaseV, FoxPro 2.5, 2.6, 3.0, ODBC, Fixed Text, Excel comma delimited, .csv
- Software provided with Speedy Dialer has the capability to scrub your dialing list with the National, State and your own in-house Do Not Call list.
- Windows XP Home and XP Professional and Windows Vista.
- When Auto Dialing, Speedy Dialer detects Busy Signals, No Answers, Live Answers, Answering Machines, and Disconnected Numbers, but does not detect Faxes. When used as a Power Dialer, the agent makes those determinations and marks each record in the software.
|
| FAQ's For Rapid Rabbit Auto Dialer |
- What's the difference between a Power Dialer and an Auto Dialer?
- Does Rapid Rabbit work with VOIP services such as Packet 8 and Vonage?
- Can you have a different message for live answers and answering machines?
- Does Rapid Rabbit do live call transfer?
- What format does my database have to be in to work with Rapid Rabbit?
- Does Rapid Rabbit scrub my dialing list for Do Not Call compliance?
- What operating system does Rapid Rabbit work with?
- Does it detect Busy, No Answers, Faxes, or Disconnected Numbers?
- A power dialer is used by a live agent wearing a headset, using the Speedy Dialer to make calls. An auto dialer is when pre-recorded messages are played to live answers and answering machines without the need for an agent.
- We do not recommend using Rapid Rabbit Auto Dialer software with VOIP services. Most VOIP providers have rules against using auto dialers with their service anyway.
- This feature is not supported because Rapid Rabbit software is designed for simplicity and ease of use.
- This feature is not supported. Rapid Rabbit is designed as a simple, easy inexpensive solution to deliver messages for churches, clubs, associations, etc. If you need a full featured Auto Dialer check out our OCTOPUS Auto Dialer Express.
- Access, Paradox, dBaseIII, dBaseIV, dBaseV, FoxPro 2.5, 2.6, 3.0, ODBC, Fixed Text, Excel comma delimited, .csv
- Software provided with Speedy Dialer has the capability to scrub your dialing list with the National, State and your own in-house Do Not Call list.
- Windows XP Home and XP Professional and Windows Vista.
- When Auto Dialing, Speedy Dialer detects Busy Signals, No Answers, Live Answers, Answering Machines, and Disconnected Numbers, but does not detect Faxes. When used as a Power Dialer, the agent makes those determinations and marks each record in the software.
|
|
|
